Privacy Policy

AEI ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully.

1. Information We Collect

We may collect the following personal and sensitive information from users when they register or use features of the AEI app:

Name
Address
Phone Number
Bank Account Details
GST Number
Email Address
Location (approximate or precise, based on your permission)

This information is collected to facilitate service delivery, transaction processing, verification, and business communication.

Location Usage: Location is used only for app features requiring location-based functionality. We do not collect location in the background unless explicitly permitted by the user.

2. How We Use Your Information

Identity verification
Service access and user support
Transaction and billing management
GST invoice generation
Location-based feature enhancement
Communication related to app services and updates

3. Chat Privacy & Encryption

All chat conversations within the AEI app are protected with end-to-end encryption. This ensures:

No one — including AEI, developers, or third parties — can read your chats.
Your messages remain private and secure between you and the intended recipient only.

4. Sharing of Information

We do not sell, rent, or disclose your personal information except:

To trusted service providers (e.g., payment gateways, hosting) under strict confidentiality agreements
To comply with legal obligations when required by law

We do not share user location or personal data with advertisers or marketing agencies.

5. Data Security

We implement industry-standard security practices, including:

SSL/TLS encryption
Secure servers and protected data storage
Access-controlled handling of sensitive information

Although we strive to protect your information, no digital platform can guarantee absolute security.

6. Your Rights

Access and update your personal information
Request deletion of your account and associated data
Withdraw consent for data collection (may limit app functionality)

7. Children's Privacy

The AEI app is not intended for children under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be reflected within the app, and the updated Effective Date will be shown.

9. Contact Us

If you have any questions or concerns regarding privacy or data usage, you may contact us at:
Email: [email protected]